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Return Policy:

-We accept returns or exchanges of most new/unused items which are returned to us in original packaging, with tags within 30 days of order receipt. Exclusions apply to personalized and clearance items, as well as items which have been used or worn, and those prohibited from return by the manufacturer such as opened bats. 
-Clearance and/or items that have been customized with logo. Name, number, etc. cannot be returned and will not be refunded or exchanged. 
-Please ensure you are ordering the correct size!  Any customized items ordered in the incorrect size, color, or number by the customer will not be eligible for a refund or exchange. 
-Customers who are unhappy with a purchase may be eligible for return/exchange.  Customers returning non-defective items will be responsible for return shipping charges, as well as shipping costs for any replacement items. 
-If your return is due to a manufacturer defect or as a result our error (ie: item or size received does not match your order, defective item was sent), we will happily pay the return shipping costs and correct your order. 
-If you have any questions regarding our return/shipping policies please email atxfastpitch@gmail.com. 

-In the event that a refund is requested, you can expect to receive your funds within four weeks of your return being received by our office, however, in many cases you will receive a refund more quickly. 
-This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process and inspect your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

*PLEASE BE MINDFUL OF WHAT SIZE, COLOR, NAME, OR NUMBER YOU ARE ORDERING. CHECK YOUR CART AT CHECKOUT AND MAKE SURE ALL ITEMS ARE CORRECT.* 

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Shipping:

-We can ship to most addresses within the United States. Note that there are shipping restrictions on some products, and some products cannot be shipped to certain destinations.
-When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
-If you need an item sent with rush shipping, additional charges will apply.  Please email atxfastpitch@gmail.com and we will do our best to meet your timeframe, however, in some cases, such as backordered or out of stock items,  this will not be possible.  We appreciate your understanding in these situations.